Reference

Terms That Govern Your meibet Account

These terms set out what you agree to when you open and use a meibet account. Access and eligibility depend on your local law and the regions we currently serve — read through before you deposit via bKash, Nagad, or Rocket.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredChanges notified in advance
meibet Terms That Govern Your meibet Account
TERMS CONTACT

Reach Us About These Terms

Questions about what these terms mean for your account? Our support team handles policy queries alongside general account help. Reach out through any of the channels below and reference your account ID so we can pull up your record quickly.

Live Chat Open the chat widget from any page while logged in. Available for account and policy questions; response times vary by queue.
Email Support Write to our support address for detailed policy queries. Include your registered mobile number so we can locate your account without delay.
Help Centre The Help Centre covers common terms questions — account limits, wallet rules, and what happens when a transaction is flagged for review.
HOW WE OPERATE

Account Security and Data Handling

We take a straightforward approach to your account data: collect what we need to run your wallet and verify transactions, keep it only as long as required, and never sell it to third parties. Here is how each area works in practice.

Account Security Your account is protected by password and OTP verification on login. If we detect an unusual sign-in pattern, we pause access and send a verification prompt to your registered number.
Transaction Records Every bKash, Nagad, and Rocket transaction is logged against your account. You can request a statement through support; records are retained in line with applicable financial regulations.
Data Retention We hold your account data for as long as your account is active and for a period after closure as required by law. You may request deletion of non-essential data by contacting support in writing.
Policy Updates When these terms change, we update the revision date at the top of this page and notify you via your registered contact. You are responsible for reviewing updates before your next session.

Common Questions About These Terms

These are the questions we hear most often about account rules, eligibility, and how the terms apply to everyday wallet activity.

Account eligibility depends on your local law and the regions we currently serve. If real-money casino activity is restricted in your location, you are not eligible to register.

No. Each person may hold one account only. If we identify duplicate accounts, both are reviewed and any balance is held pending an identity check before any withdrawal is processed.

You can close your account before the updated terms take effect and withdraw your balance via bKash, Nagad, or Rocket. Continued use after the effective date counts as acceptance.

Withdrawals are paused when identity verification is pending. We send a request to your registered contact; once you respond and verification clears, the withdrawal resumes to your linked wallet.

Contact support in writing with your account ID and the specific data request. We handle deletion of non-essential data and can provide a transaction statement on request.

These terms apply to all transactions on your account, including deposits and withdrawals made through bKash, Nagad, Rocket, and Bank Transfer where available in your region.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.